One of my biggest hangups with the Hangouts app is the fact that there’s no unified SMS and chat. Thus, if I want to send a text message or chat with a contact, I have to open two separate windows. That’s time consuming and confusing.
Today though, Google announced some serious improvements to the Hangouts app:
And right there on the first line is merged conversations:
Merged conversations: SMS and Hangout conversations with the same recipient are now combined into a single conversation. You can control whether you want to send a message via Hangouts or SMS with the flip of a switch, and different message types will be easy to tell apart in the conversation. Of course, you can always merge and unmerge conversations if you’d like.
Fantastic! Look for the update soon.